We understand that unforeseen situations may call for adjustments to initial plans. Rest assured that we are here to assist in any way we can to ensure a smooth transition. It may take 5–10 business days for funds to settle.

1. Go to the Bookings page.
2. Click Upcoming, then click on your booking
3. Click Cancel booking
   

The money may take a few days to reach the customer's bank account.
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5–10 business days for funds to settle.

You need to create an account as a guest to book or request a booking. Remember to complete your profile page so your hosts can get to know you before arrival.