If you can’t find answers to your questions reach out to us from contact support
To get started, create an account and submit a request to become a host with us. For security and legal reasons, we need to verify every host who publishes a workspace on Springy. For any company looking to become a host, it is necessary to have a registered legal entity in Sweden. Before renting out your workspace on Springy, you must have legal authorisation from your property owner or tenant.
Springy and our hosts agree to promote each other through various channels, such as social media, email marketing, newsletters, websites, in-store displays, or joint events. We will provide our hosts with Springy branding assets. The objective is to leverage the customer base of each partner to increase exposure and drive sales for both parties.
We understand that unforeseen situations may call for adjustments to initial plans. Rest assured that we are here to assist in any way we can to ensure a smooth transition. It may take 5–10 business days for funds to settle.
Security and compliance are top priorities for us at Springy, and we use Stripe Connect to conduct transactions between buyers and sellers. We have integrated Stripe Connect, a secure payment processing platform, to ensure the safe management of funds. Stripe prioritises PCI DSS standards (Payment Card Industry Data Security Standard). This ensures that businesses can safely handle confidential customer data and payment information. Hosts manage payments through Stripe and ensure secure transfers while complying with financial regulations.
When determining daily prices, there are several factors to consider, including location, workspace size, and amenities offered. We recommend evaluating your daily costs for at least 8 hours per day.
Before approving a host request, it is essential to verify the accuracy of the organisation's identity. Once you complete the sign-up process, your provided details are submitted for review.
For security and legal reasons, a Springy representative must verify a company's identity before providing access to our services. You can expect to hear from us within 5-7 business days notifying you of your approval or requesting that you complete additional steps and submit for approval. Upon approval, you have the option to enable the instant booking feature, which will eliminate any further administrative complexities.
The money may take a few days to reach the customer's bank account.
An Acquirer Reference Number (ARN) will be available in 1–3 business days.
It may take 5–10 business days for funds to settle.
Payouts usually take 7-14 days after the first successful payment, but some industries may have longer wait times.
Springy is a dynamic marketplace matching professionals to their ideal workspaces for optimal efficiency and empowers businesses to optimise costs by effortlessly booking on-demand workspaces.
Our platform allows hosts to manage their workspaces and pricing and streamline transactions efficiently. We've digitalised mundane and complex administrative tasks by enhancing the customer experience.
We accept all major debit and credit cards from customers worldwide, including Klarna.
Your brand identity plays an extensive part in helping to establish brand awareness and how familiar customers will become with your workspaces. Your distinct logo will create trust, credibility, and authority. It is strongly suggested that you clearly describe your workspace(s) to help your intended audiences fully understand your offering. This will eliminate any confusion or misunderstandings.
The listing of workspace is free.
You need to create an account as a guest to book or request a booking. Remember to complete your profile page so your hosts can get to know you before arrival.
Springy charges a percentage fee for every completed booking. The service fee is applied to both sides of the transaction, hosts and guests. The transaction fee is deducted automatically from the total amount before funds are disbursed to the respective parties.
The service fee is essential and helps us cover the costs of maintaining and operating our platform, such as our user experience, product development, server maintenance, security measures, and other technical infrastructure. Springy will deduct 15% from each payout to hosts and increase 5% to the daily price for guests. This excludes VAT fees.